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Biz IDC

>IDC>English>Smart Hands

Service IntroductionKorea’s best IDC service with SK broadband’s high quality
network and network operation know-how

We will consult your desired
service at optimal cost.

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Smart Hands Service

Introduction

Smart hands service is an entrusted operation service provided for customer’s computing environment by outsourced
IT professionals providing reliable and stable operation in 24/7/365. The service is tailored per each customer through
comprehensive service including equipment management, analysis and operation.

Service Type

Service Type
Type Service offer Service feature Target Customer
Basic
  • CPU monitoring
  • Memory monitoring
  • N/W monitoring
  • Service monitoring
  • Process monitoring
  • System resource monitoring
Directly access to customer’s system
Noticing abnormalities to customer upon
monitoring results
Small and medium
sized business
Silver
  • Include Basic
  • Management/Control
  • Data backup
  • O.S/App Install, Patch, Update
Immediate outage response and operation
management by accessing customer’s system
Medium and large
sized business
Gold
  • Include Silver
  • Maintenance service
  • Security (IDS/FW operation) service
  • System Tuning
  • DBA service
  • Rental service (Server, N/W, S/W)
  Computer room
operating business

Contact Information

  • For more information, please contact us via e-mail

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